FAQ
The questions business owners ask us most
Short answers to help you prepare before we talk. If your question is not here, ask us on LINE.

01Getting started
I do not know what documents I need. Can I still get in touch?
Yes. Start by telling us about the business and the problems you are having. We advise on preparing accounting documents and check them before posting. What you need depends on the work and the business.
What happens after I get in touch?
We ask for some basic information or documents, review them, and confirm the scope and fee before we start. Then we agree how to work together and when documents are sent.
Which businesses are you a good fit for?
SMEs, new companies, service businesses, construction and property, and businesses changing accounting firm. Tell us about yours and we will say plainly how much we can help.
My business is not in Pathum Thani. Can you still help?
The office is in Sam Khok, Pathum Thani, but we work over LINE and email and offer document pickup and delivery. Tell us where you are and we will suggest the easiest way to send documents.
02Monthly accounting and fees
How is the monthly accounting fee set?
It starts at 3,500 THB a month for up to 30 documents a month, and is adjusted for document volume, taxes, staff numbers and the nature of the business. The office reviews the records before giving the fee.
What counts as an "item"?
An item is one accounting document in the month, such as a purchase bill, a sales invoice or a receipt or payment voucher. If you are not sure which package fits, send us the details and we will count.
What is in a monthly package?
Bookkeeping and monthly tax filings, a first check of documents before posting, accounting and tax advice, reminders of filing deadlines and important paperwork, and document pickup and delivery as the office provides.
Do you collect and deliver documents?
Yes. The office has staff who collect and deliver documents if sending them yourself is inconvenient. We agree a schedule when we start.
What if we have more than 80 items a month?
It is assessed on the actual work. Send the approximate volume and what the business does, and we give you the fee before we start.
03Changing accounting firm
I am changing accounting firm. What do I need to prepare?
Send us your latest financial statements, the tax returns already filed and whatever records you have. We check what needs to be taken over and plan the handover so filings continue without a gap.
Can I change accounting firm mid-year?
Yes. What matters is a clear cut-over: which period the previous firm closes and which one we start on, and getting the documents and data files from the previous firm before we begin.
What if the records from the previous firm are incomplete?
Send what you have. We see what is missing and tell you where to get it, such as copies of filed returns from the Revenue Department system.
04Company registration
What do I get when I register a company with you?
Advice before and after registration on the entity type, the documents to prepare and setting up the accounting from the start, plus the first month of monthly accounting free.
How long does registration take?
It depends on how ready the information is and on the DBD review. We explain the steps and the timeline before we begin.
Should I register a company or stay a sole trader?
Tell us about your income and your plans. We walk through the tax and paperwork pros and cons of each before you decide.
What happens after registration?
Tax returns and financial statements are due on schedule, and if you have staff you register as an employer. We handle these on an ongoing basis in the monthly accounting service.
05Express accounting software
If I buy Express from you, do you install it and teach me?
Yes. We are an authorised reseller of genuine Express licences, from 19,000 THB, and we install it, do the initial setup and train you one to one for your business.
Do I need Express to use your monthly accounting service?
No. You can keep your own books on Express, or have the office handle the monthly accounting without buying the program.
Who is the Express training for?
Business owners, accounting staff, or anyone who wants to keep the books properly. It is taught one to one on the demo edition, from setup to running the reports. The syllabus is on the Express training page.
06Contact and the office
Where is the office, and when can I reach you?
The office is in Phuriprim Village, Bang Toei, Sam Khok, Pathum Thani. We are available Monday to Saturday, 9:00 am to 6:00 pm, on 081-899-2314. Please call ahead if you would like to visit.
What is the easiest way to reach you?
LINE is easiest for sending documents and quick questions. You can call during office hours, or use the website form and we will get back to you.
Still have a question?
Message us on LINE or send it through the form. We answer in plain language, no accounting vocabulary required.
Monday–Saturday, 9:00 am–6:00 pm